Adaptable, knowledgeable, creative, motivating, enthusiastic, savvy — these are all words used to describe Wendy Muse. Remarkably adept at motivating teams from the front lines and quantifying her people-centric approach, Wendy is a consummate professional and a dynamic speaker. She provides a complete training and marketing solution through her expertise in marketing, education, performance, and systems implementation, and is a sought-after national speaker, consultant, and educator. Flexible and adaptable to changes in the marketplace, Wendy works directly with the owner/management company to stabilize assets, offering a pay-for-performance approach for lease-ups and other custom programs for existing assets. Her analysis of the asset, personnel, marketing strategies and market conditions allow her to build a fully customized program consistent with the owner's or management company's objectives. Wendy provides innovative and engaging training programs and strategic organizational initiatives, power-packed with ideas that can be implemented today. Throughout Wendy's twenty years of industry experience, she has excelled in leadership, shown by the fact that ten of those years were spent at the director or vice-president level. Believing strongly that employees are the foundation of a company's success, she enthusiastically shares her passion and expertise in a variety of settings and roles.
Brandi Barber Bailey
Creative director, marketer, and multifamily expert, Brandi has committed the last twenty three years of her career to energizing real estate developments from a visual perspective. With an exceptional gift for bringing synergy and collaboration to the design process, she has successfully helped owners develop and market everything from new construction projects to distressed assets ripe for reposition in major markets including Washington DC, Charlotte, Orlando, Fort Lauderdale, Nashville, Hoboken and Bergen County in New Jersey, and extensively throughout Connecticut. Brandi excels at developing outreach marketing and advertising plans for new and existing properties and developing training curricula for on-site teams based on quantifiable decision making and best practices in property management.
Tonya Williams joins Muse after sixteen years in the multi-family industry. Having worked her way thru the ranks, Tonya held positions as Leasing Consultant, Assistant Property Manager, Property Manager, and Area Property Manager before transitioning into the Training and Support Role. Tonya joined Tarragon in 2004 as a Training and Support Specialist. While serving in this role, Tonya was responsible for one-on-one training of new and advancing employees at the site level. Tonya trained leasing and sales techniques, policy and procedure and property management software.
Tonya has demonstrated an expertise in relationship building which enables her to be a dynamic leasing/sales person. This same expertise is an invaluable tool for her sales training and mentoring. Tonya's vast customer service knowledge and experience are the driving force behind her approach for developing and implementing strategies that will not only close the sale but allow companies to close the back door. This approach increases the ROI for both marketing and training dollars spent.
Tonya recognizes both the individuality and the differences from subtle to distinct in each organization. She enjoys the challenges that arise and does not take on a new project with a cookie cutter mind set. She has a talent for embracing the energy presented, working within it and tweaking it when necessary to foster a spirit of team work. With a can-do attitude and a sweet southern smile, Tonya will take on any challenge and inspire those around her to do the same.
Graphic Designer / Virtual Assistant / Bible Teacher / Creative Thinker, Planner & Do-er
Her mission is to bring brands into life by crafting print and digital graphic designs. She gets excited thinking about colors, typography and cascading style sheets. Her passion for all aspects of graphic design has remained strong throughout her 7-year career.
In addition to being a multi-tasker, she believes it’s best to always work smarter, not harder; and to create a balance for everything.
She’s a meek-spirited wife to her husband Ezra, a wonder mom to her 2 kids and a passionate teacher to children in discovering Jesus Christ through the pages of Scripture.
She spends her days off having quality time with her family, slouching on the sofa with K-drama playing in Netflix and filling her tummy with lots of sweets!